A legal point of view
The resolution of payment processor disputes may require extensive legal and administrative work. The reason is that payment processors may not timely reply, may not reply at all, or may reply by copying/pasting a general useless template. In such a case, one needs to act firmly, persistently, and continuously.
Ms Zárate vigorously pushes payment processors whenever necessary and uses various legal remedies available to her to ensure that the goals of our clients are accomplished. For example, she may, in her sole discretion, send to the payment processors: (i) draft court claims, (ii) legal reminders, and (iii) official demand letters.
Ms Zárate directly supervises our legal reminders department which usually sends reminders to payment processors at least once per week. The legal reminders department also provides weekly updates to our clients regarding the status of their cases.
Last but not least, Ms Zárate is responsible for carefully creating and implementing legal strategies pertaining to the resolution of disputes with payment processors. Her extensive legal experience at a leading position at PP Fighters permits her to effectively analyze complex disputes and provide cost-effective recommendations for resolving them.
- disputes@ppfighters.com
- +51 952 719 898
Ms Zárate has a bachelor’s degree in law. She is based in Peru and has a strong interest in the field of technology law. She worked for a number of law firms and governmental agencies.
Ms Zárate has a true passion about alternative dispute resolution and puts substantial efforts in trying to further develop her skills in this challenging field. Since the resolution of payment processor disputes inevitably requires some negotiation skills, negotiation is another subject of interest for Ms Zárate.
Ms Zárate speaks English and Spanish.